Privacy Policy

Introduction

Dr Rob Cosmetic Doctor ABN 39674905376 is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, contact us, or receive treatment at our clinic.

Information We Collect

Personal Information

• Name, address, contact details, and date of birth
• Medicare number, health fund details, and other identifying information
• Medical history, current medications, and treatment records
• Photographs taken for clinical assessment and treatment planning
• Appointment and billing information

Website Information

• Browser type and IP address
• Pages visited and time spent on our website
• Referral sources and device information

How We Use Your Information

For Treatment Purposes

• To provide appropriate medical care and treatment
• To maintain accurate medical records
• To communicate with other healthcare providers involved in your care
• To follow up on your treatment and monitor progress

For Administrative Purposes

• To schedule and confirm appointments
• To process payments and manage billing
• To contact you regarding your appointments or care
• To maintain the operation of our practice

For Improvement and Marketing

• To evaluate and improve our services
• To send information about treatments that may be of interest to you (with your consent)
• To analyse website usage to enhance user experience

Storage and Security

• All personal information is stored securely, either in protected electronic systems or in secure physical storage
• We implement appropriate safeguards to protect your information from unauthorised access
• Staff are trained in privacy procedures and bound by confidentiality agreements
• We retain your information only as long as necessary for your care or as required by law

Disclosure of Information

We do not share your personal information with third parties except:

• When needed for your treatment (e.g., referrals to specialists)
• When necessary for billing purposes (e.g., Medicare, private health funds)
• When required by law or legal process
• With your express consent

Your Rights

You have the right to:

• Access your personal information held by us
• Request corrections to inaccurate information
• Withdraw consent for marketing communications
• Complain about how your information is handled
• Request information about our privacy procedures

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised date.

Contact Us

If you have questions or concerns about our Privacy Policy or how your information is handled, please contact:

Dr. Rob Cosmetics

34 Bronte Road

Bondi Junction NSW 2022

Email: privacy@cosmetic.doctor

Last Updated: 22 Sept 2025| V-2.1 by Robert Laidlaw